FAQs for participants
How do I find out more about Arundel Castle?
Go to www.arundelcastle.org for inspiration – the Castle is 900 years old this year so this event is extra special.
What is the postcode for the Castle?
Arundel, BN18 9PA
Arundel is midway between Portsmouth and Brighton on the A27 and is sign posted.
Can I get there by train?
Yes, there is a train service that stops at Arundel Station, which is a 10-minute walk to the Castle in the heart of the town. Please check the local service before travelling (especially for Sunday 30th September).
Where do I park on the day?
There is no parking at the Castle.
There are a number of public pay car parks signposted within the Town and within easy walking distance of the Castle entrance.
Do I have to pay the Castle entrance fee?
Participants will register with the Charity at the Castle gate and will be given FREE entry to the Castle and the gardens for the day (Bronze entry).
What does Bronze entry include?
You can enjoy the Castle grounds and gardens, enter Fitzalan Chapel, The Collector Earl’s Garden and you will have access to toilets and refreshments within the Castle.
Can I bring my family and supporters with me?
Yes, you can bring ONE supporter with you for FREE entry to the gardens (Bronze entry) and all other people accompanying you must pay the standard entrance fee.
Can I bring my dog with me?
No, Castle Management do not permit dogs, except for assistance dogs.
Can I take a picnic into the Castle Gardens?
Yes, picnics are allowed, please dispose of all your litter carefully.
Why Home-Start at the Castle?
The Duchess of Norfolk actively supports Home-Start Arun, Worthing and Adur as Patron and wanted to support a key fundraising event at the Castle this year. The Castle is her home. Supporting local families is very important to her.
Why do these charities need to fundraise?
There is no statutory funding for Home-Start and so all funds to keep the services and care provided needs to be raised by the community.
Why do I pay a registration fee?
This enables the charities to raise as much funding for the services they offer as the registration fee goes towards the administrative cost of the event.
What will the funding that is raised by used for?
Home-Start require £250 to give basic training to a volunteer to support a local family.
Once your registration form has been received, the Home-Start scheme you have chosen to support will contact you with links to their fundraising page.
Will you help with my fundraising?
Yes! We can help you with ideas and we will send you emails once you have registered to keep you on track to meet and exceed the target. You can also go to our charity websites for ideas.
Preparing for the abseil
I have a medical condition that might hinder my climb and/or descent, what should I do?
Please contact us immediately. The Abseil Team will make the necessary judgement based upon a robust risk assessment. Your health and safety, and that of those around you, is their priority.
What happens if the weather is awful on the day?
Our technical experts and Castle Management will only allow the abseil to go ahead if the conditions are safe. We will contact you by phone and email if we need to cancel.
Do I need to do any training for the abseil?
No, but you do need to tell us if anything has changed concerning your medical history as soon as you can. And a good sleep the night before always helps!
What do I need on the day?
Bring some drinking water with you, sun cream for good weather and layers of clothing if it is cold. You may wish to bring a picnic or use the facilities at the Castle on the day.
What should I wear?
We recognise that participants may wish to dress in fancy dress. This is permitted so long as there are no pieces of loose clothing to obstruct the ropes and equipment e.g. Capes/ scarves/ tails/ flags. Wearing of large mascot type costumes is not permitted for safety reasons.
Please wear well/ close fitting clothes and shoes, flip-flops and sandals are not permitted.
Long hair must be tied back.
Please empty all your pockets before entering the Tower. The Castle nor Home-Start cannot be held responsible for missing personal items.
What if I can’t make it up all the steps in the Tower to the top?
The stone steps are narrow and spiral to the top. There is NO other way to the top for the descent by rope. You can take your time going up the Tower, but you need to be fit and well to reach the top.
What if I feel nervous on the day?
There will be plenty of people around to support you through your abseil experience. There will be helpers at the bottom of the Tower, in the Tower and on the top of the Tower. You will have eye contact with your rope man all the way to the ground. You will not be rushed. We all want you to have a wonderful experience.
Can I participate but without members of the public watching?
We do have a limited number of spaces outside of the Castle opening hours. If you wish to have this opportunity, please make it known to us as soon as possible. There will be Castle and Charity staff and stewards around all day.
How long will I be?
The time it takes depends on a number of factors; the weather, your ability to climb the Tower, your nerves, your experience, other participants and if you want to spend time enjoying the Castle Grounds before or afterwards. You can stay for 30 minutes or all day. It’s up to you.
What happens when I reach the ground?
You will take a moment to get your legs back and remove the harness. Then, we would really like to take your photograph and give you a thank you medal… you’ll probably receive a round of applause from us and the public too!
Thank you for taking part in this exclusive opportunity at Arundel Castle and for raising funds for the local charities who need your support.